1 – PREAMBLE

1. These general sales conditions are agreed between Paulo Jorge Isidoro Barata , with registered office
2. Ribeira Cimeira, 3330-213, Gois, PT185037186 and contact +351 918 208 500

, hereinafter referred to as DDM GRUPO and the people who wish to carry out

purchases made through the website www.ddmgrupo.com, hereinafter referred to as “User”.

2. The parties agree that purchases made through the website www.ddmgrupo.com will be regulated

exclusively by this contract to the exclusion of any conditions previously

available on the website.

2 – ARTICLE 1 – OBJECT

1. The purpose of these general sales conditions is to make available and define all

information necessary for the User regarding ordering, sales,

payment and provision of the service, made on the website www.ddmgrupo.com

2. These conditions regulate all the steps necessary to carry out the acquisition and guarantee the

follow-up of this provision of service to the User.

3 – ARTICLE 2 – ORDERING

1. The User places their order by completing the purchase process

presented on the website www.ddmgrupo.com, adding the product(s) or service(s) you want

order from shopping cart:

2. To send your order, the User must:
3. a) Register on the website www.ddmgrupo.com, providing the information requested there.
4. b) Login (providing a combination of email and password chosen by the

User upon registration).

1. c) Complete the information and choose the options available to you throughout the

order completion process (delivery and billing address, shipping method, form of

payment, as well as the NIF and the name that, for tax purposes, you want to appear on the

invoice).

3. The final confirmation of the order by the User is equivalent to full and complete acceptance of the

prices and description of products/services available for sale as well as these Conditions

General Sales Terms that will be the only ones applicable to the contract thus concluded.

4. THE COMPANY will honor orders received online. In the absence of availability of

provision of the service, the COMPANY undertakes to inform the User as soon as it is

possible.

5. The data contained in the invoice is the sole responsibility of the User. The invoice after

issued cannot be reissued with changes.

6. If payment of the invoice is not received by the services within the indicated period,

the order will not be guaranteed.

4 – ARTICLE 3 – PAYMENT

1. On the website www.ddmgrupo.com, the COMPANY offers the User the following payment methods

payment via Easypay – Instituição de PayPal Lda:

1. a) Credit card (Visa, Mastercard);
2. b) Multibanco reference;
3. c) Transfer;

2. In the case of payment by credit card, the debit will be made to the User’s card

immediately after confirming the ability to provide the service. If any of the services

ordered is not possible to be provided, the value of the same will be credited to the card

of the User, after placing the order.

5 – ARTICLE 4 – AVAILABILITY AND CONSUMPTION

1. The service will be made available after confirmation of payment made.

6 – ARTICLE 5 – PRICES

1. Prices must be expressed in Euros, with fees and taxes included, taking into account the

VAT in force on the date of payment for the order.

2. If there is an increase in the Prices of any service, the User will be informed of

immediately, and you can choose to continue your order (paying the difference)

or for canceling it.

7 – ARTICLE 6 – CANCELLATION AND RETURN

1. The cancellation or return process is handled on a case-by-case basis, by COMPANY NAME.

The request must arrive in writing to the contact email contato@ddmgrupo.com, within 1 days

after placing the order, with instructions for canceling or refunding the amount paid

answered and defined by the COMPANY, through the same means of communication.

2. Whenever possible, the return must be made using the same payment method, but

If this is not possible, the user must present proof of payment and

account or card holder, so that the refund can be made by Bank Transfer.

3. THE COMPANY undertakes to reimburse the User within a maximum period of 15 days.

8 – ARTICLE 7 – PRIVACY POLICY

Your data is processed in compliance with data protection legislation

personal. The same, subject to computer processing, will appear in the database(s) of the

COMPANY and are intended for the registration and presentation of other products and services, as well as

institutional information, to be made available by them.

Its provision is optional and, under the terms of the law, the right of access, rectification

and cancellation of any data that directly concerns you, in person or in writing,

directly to the address on the home page of this website.